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Policy

Payment Options   Shipping Options   Sales Tax   Return Policy   Safety and Privacy



Make a Smart Choice @ EclecticWoman.net
  • One-Stop-Shop
    Our ever-increasing range of products would help you find everything you need all in one place.

  • Safe and Easy
    We have teamed up with the most credible websites (Yahoo and Merchant Tech) to provide you with an enjoyable shopping experience, professional service, as well as a safe environment where the security of your data is guaranteed.

  • Promoting Your Culture
    Our products are carefully selected and most have a cultural edge. They range from educational (games, books, CDs, DVDs) and decorative items, to food ingredients and more.

  • Show Support for Women in Your Community
    Our products are produced by female Iranian entrepreneurs/artists. By choosing their products you are helping them not only to survive but also to flourish and in time make you proud of their achievements.

  • Support IranDokht
    This unique and popular community of Iranian women that informs while building bridges for global debate, deserves your support.

  • Making a Point
    Your choice says who you are, a passive consumer or an informed individual who understands his/her power and uses it positively.

    Together, WE WILL MAKE A DIFFERENCE.
 
Payment Options
  • Online:
    1) Major Credit Cards including: American Express, Discover, MasterCard and VISA.
    2) We also accept ATM cards with a VISA or MasterCard logo.
    3) Paypal payment is also available. You can make your payment to editor@irandokht.com.

  • Telephone:
    Contact us at 310-550-5797, to place an order using your credit card.

  • Wire transfer:
    Call us to provide your bank account information to transfer the requested amount.

  • Mail:
    You can order by contacting us at: Eclectic Woman - 320 S Clark Drive, #103, Los Angeles California 90048, we will accept:
    1) Company Checks
    2) Money Orders

Shipping Options

We can ship to virtually any address in the world. After you select your items, you will be presented with several methods for shipping:
  • UPS - First Class:
    We provide a flat charge of $4.99 per order (plus $1 per item) within the USA. This will take 2-9 business days to arrive.
    http://www.usps.com/customersguide/dmm100.htm#ChoosingAServiceForMailing

  • USPS - International - First Class:
    We provide a flat charge of $14.99 per order (plus $2 per item) for international orders. This will take 7-14 days.
    http://www.usps.com/global/sendmail.htm

  • *UPS prices are based on weight and location, which will be shown on your order should you select this method.

  • UPS Next Day AirŪ
    http://www.ups.com/content/us/en/resources/select/sending/services/next_day.html

  • UPS Standard to Canada
    http://www.ups.com/content/us/en/resources/select/sending/services/standard_ca.html

  • UPS Worldwide Express Plus SM
    http://www.ups.com/content/us/en/resources/select/sending/services/express_plus.html

  • UPS Ground
    http://www.ups.com/content/us/en/resources/select/sending/services/ground.html


Sales Tax

We are required by law to charge sales tax on orders being shipped to California. If you are shipping to any other destinations in the USA the sales tax will not be charged on your purchase.



Return Policy

Within 15 days after you have received your order, if you are not completely satisfied with your purchase just call us at 310-550-5797 for a return authorization number, and we will be happy to credit your account.

For returned items: Shipping fees are not refundable and all opened items are subject to a15% re-stocking fee. Damaged or defective items will be replaced free of charge.

We recommend that you send your returns via UPS or insured Parcel Post for your protection and to insure prompt delivery.

If the carrier damaged your package in shipment, save the box and the merchandise and notify us immediately at 323-964-4835. The carrier will inspect and pick up the damaged package and the damaged items will be replaced.



Safety and Privacy

We share your concerns for protection of your personal information online. We work with reputable third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, data analysis, and other services of an administrative nature. When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

We do not sell, trade, or rent your personal information to others.